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socaire
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Hang on phoner
25. Apr 2017 at 16:33
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Hello,

Phoner 3.15 with a sip configuration. In a windows 10 home environment connected to the internet via a router, phoner works perfectly and after a while it freezes sporadically ... in a few minutes, half an hour, 2 hours, etc ... to be working. If we stop the process with the task manager and start it, phoner does not start fully and does not work. The only way to restore it is to restart the pc. Any idea what may be happening?

thank you very much
  
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Re: Hang on phoner
Reply #1 - 25. Apr 2017 at 16:38
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It freezes without doing a call?
What exactly happens when starting again? Can you open the debug window?
Maybe 4 or more years ago such happened when an additional firewall was active.
I can't reproduce that here. Therefore I need as much information as possible.
But If you have to restart the complete PC, there must be some other problem too.
  
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socaire
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Re: Hang on phoner
Reply #2 - 25. Apr 2017 at 17:34
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Hi,
No, freezes while starting or making a call. I have mailed you the output of DebugPhoner and DebugSip from when the crash occurs.
  
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Re: Hang on phoner
Reply #3 - 26. Apr 2017 at 08:39
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You are using command line parameters to disconnect and connect calls.
Do you have problems with calls if NOT using command line parameters but just use the mouse to control the GUI?
  
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socaire
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Re: Hang on phoner
Reply #4 - 26. Apr 2017 at 10:26
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Mostly the phoner is used by commands, that is when sporadically occurs the hangings. Tests with manual dialing, with GUI, have worked ok.
  
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Re: Hang on phoner
Reply #5 - 26. Apr 2017 at 13:07
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If you call "Phoner.exe DISCONNECT" a new instance of the application "Phoner.exe" is startet. That instance searches for another existing instance and tries to tell them the command line parameter. Then the new instance is terminated and the old existing one handles the parameters. 
If you do multiple calls right after each other a problem may arise. That would never happen if you use the GUI directly.
That command line approach is NOT very robust. Maybe you should think about another solution.
  
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socaire
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Re: Hang on phoner
Reply #6 - 26. Apr 2017 at 18:56
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Hi,
The calls are made one after the other. I attach by mail the list of processes that are running on the system and appears only one instance of phoner running. After the hang up, the call by GUI gets dialed but does not transmit sound. After restarting the pc the two ways to dial work ok.
  
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Re: Hang on phoner
Reply #7 - 03. May 2017 at 08:24
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If you call "Phoner.exe" a new instance is started and and within milliseconds terminated. You won't see this.
The real problem is that freeze. If Phoner can't start again, I assume a different problem. I need a way to reproduce that problem here for my own.
  
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gterko
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Re: Hang on phoner
Reply #8 - 09. Jul 2017 at 23:34
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I had similar problem but I don't remember how I solve it. It started after playing my phone by my son. But that's not a huge problem
  
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Re: Hang on phoner
Reply #9 - 12. Jul 2017 at 09:54
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I found no way to reproduce that here for my own. So I don't know what I can do. Sorry.
  
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glendagarrett
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Re: Hang on phoner
Reply #10 - 07. Sep 2017 at 19:52
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gterko, have you solved this problem? Because I can bet that I have the same problem....
  
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