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jg75996
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Dialtone heard during calls
01. Jun 2017 at 19:05
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Hello!

Just recently found out about PhonerLite and am trying it out.  So far, I have an issue where when I receive a call or when I initiate a call, a dialtone is heard throughout the call session.

I have tried both version 2.49 and the new 2.50 Beta.

My environment is Windows 7 Pro 64-bit.

Thank you!
  
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Re: Dialtone heard during calls
Reply #1 - 02. Jun 2017 at 09:31
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You have entered the credentials of a SIP service and registration was successfully? You can see that in the status bar of PhonerLite.
You can initiate calls and you hear your phone partner but additionally that dialtone? That is strange. I can't reproduce that here. What SIP service are you using?
  
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jg75996
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Re: Dialtone heard during calls
Reply #2 - 12. Jun 2017 at 15:19
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Hello Phoner Admin,

Sorry to take so long to reply back...

The SIP service that I am using is actually one that is offered offered by an older VoIP software called TeleVantage.  This program is used successfully with the softphones from CounterPath, Bria and X-Lite.

I see that the PhonerLite program is registered.
On the Server tab, I have the Proxy/Registrar field filled in using the server's IP address.  The Register and MWI checkboxes are ticked.  The STUN server field and Domain/Realm field are empty.
On the User tab, the User name field is filled in with my extension number and it is checked.  Password field is populated.
On the Network tab, Local Port is set to 5060, Preferred connection type is UDP. and QoS is the only option that is checked.

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Re: Dialtone heard during calls
Reply #3 - 13. Jun 2017 at 09:07
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Are you using a special headset? I can't imagine that PhonerLite generates a dial tone all the time even for active calls. Maybe PhonerLite handles your special headset incompletely. Some headset devices generate tones for their own.
  
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jg75996
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Re: Dialtone heard during calls
Reply #4 - 05. Jul 2017 at 19:46
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Actually, yes, I am.

It is a Jabra Evolve 65 wireless headset that uses a Jabra Link 360 USB Bluetooth transceiver.

http://www.jabra.com/business/office-headsets/jabra-evolve/jabra-evolve-65
  
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Re: Dialtone heard during calls
Reply #5 - 06. Jul 2017 at 10:09
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Sorry, but I have possibility to test with this device.
Instead of selecting this device for recording and playback in PhonerLite, you can chose "Default". Additionally you should select this device as the default communication device in your Windows system settings. Then PhonerLite uses this device as pure sound device and doesn't set additional things like the ringer.
  
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