16. Apr 2024 at 19:34
 Choose Language:
  Phoner(Lite) Forum › Allgemein / General › English Support › How change audio file
‹ Previous Topic | Next Topic ›
Page Index Toggle Pages: 1 Send TopicPrint
Normal Topic How change audio file (Read 5768 times)
Natasha
YaBB Newbies
*
Offline


Phoner is great!

Posts: 3
Joined: 13. Oct 2017
How change audio file
26. Oct 2017 at 11:12
Print Post  
Hello. Please, help me.
How I can change audio in programm Phonerlite?

I need chang melody after recieving the call from my client and transfering to another manager.
Where can I change these settings?
  
Back to top
 
IP Logged
 
Phoner Admin
YaBB Administrator
*****
Offline



Posts: 11406
Location: Germany
Joined: 12. Oct 2003
Gender: Male
Re: How change audio file
Reply #1 - 26. Oct 2017 at 11:21
Print Post  
Do you mean the hold music? Sorry, that is fix and can't be configured. But normally a PBX use its own hold music.
  
Back to top
WWW  
IP Logged
 
Natasha
YaBB Newbies
*
Offline


Phoner is great!

Posts: 3
Joined: 13. Oct 2017
Re: How change audio file
Reply #2 - 26. Oct 2017 at 11:29
Print Post  
Thank you for you answer.
Yes, I mean the hold music.

I don't understand, what this abbreviation PBX is it?
Can you explain?
  
Back to top
 
IP Logged
 
Phoner Admin
YaBB Administrator
*****
Offline



Posts: 11406
Location: Germany
Joined: 12. Oct 2003
Gender: Male
Re: How change audio file
Reply #3 - 26. Oct 2017 at 11:35
Print Post  
Are you using PhonerLite in Peer-to-peer mode? If you enter an account, this can be either a local IP-PBX or a SIP provider. In both cases you have a centralized service that should use its own hold music.
  
Back to top
WWW  
IP Logged
 
Natasha
YaBB Newbies
*
Offline


Phoner is great!

Posts: 3
Joined: 13. Oct 2017
Re: How change audio file
Reply #4 - 26. Oct 2017 at 13:30
Print Post  
We are using a SIP provider https://ringostat.com.
They tell us that can't change the hold music.
Our client don't like that audio and want to change it.
Unfortunately, it is can not be performed.
  
Back to top
 
IP Logged
 
Phoner Admin
YaBB Administrator
*****
Offline



Posts: 11406
Location: Germany
Joined: 12. Oct 2003
Gender: Male
Re: How change audio file
Reply #5 - 27. Oct 2017 at 08:29
Print Post  
You have two options:
1) chose a different provider
2) disable music on hold (MOH) in PhonerLite.
  
Back to top
WWW  
IP Logged
 
Page Index Toggle Pages: 1
Send TopicPrint
‹ Previous Topic | Next Topic ›
 
  « Board Index ‹ Board Top  

Phoner(Lite) Forum » Powered by YaBB 2.6.11!
YaBB Forum Software © 2000-2024. All Rights Reserved.

Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge