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Normal Topic Not responding until headset unplugged (Read 541 times)
Yuri_9
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Not responding until headset unplugged
26. Oct 2018 at 10:59
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Hi! We use headset pc 8 usb sennheiser, jabra evolve 20.
From time to time Phoner hangs up, not responding after dialing the number. Even after we restart the programm, dial number, press "Call" -- and it hanging up and not responding.

The answer is - unplug headset from usb and plug it again.

Please help figure out the problem.
  
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Re: Not responding until headset unplugged
Reply #1 - 26. Oct 2018 at 11:24
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I can't reproduce that problem here with my Sennheiser headset. Do you have both headsets plugged? Or does this happen with a single plugged headset too?
Are you using the latest version of PhonerLite (2.68)?
  
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Yuri_9
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Re: Not responding until headset unplugged
Reply #2 - 26. Oct 2018 at 16:23
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It happens also with single and with both-plugged.

To use both headset I use "virtual audio cable" (https://download.cnet.com/Virtual-Audio-Cable/3001-2168_4-10067766.html)

Phoner ver. 2.65
  
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Re: Not responding until headset unplugged
Reply #3 - 29. Oct 2018 at 12:49
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Please update to PhonerLite version 2.68. 
I don't know what I can do as long as I can't reproduce the problem. Maybe you have to look for another softphone. PhonerLite is only a hobby project of mine and I can't offer more support. Sorry.
  
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