Phoner(Lite) Forum - Phoner lite doesn't work with Telecom Italia

17. Nov 2019 at 05:56

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Phoner(Lite) Forum › Allgemein / General › English Support › Phoner lite doesn't work with Telecom Italia

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Phoner lite doesn't work with Telecom Italia (Read 491 times)

Giuseppe YaBB Newbies Offline Phoner is great! Posts: 3 Joined: 30. Aug 2019	Phoner lite doesn't work with Telecom Italia 30. Aug 2019 at 14:20	Print Post
	Hi, I have used phoner lite for long time, until 1 year ago. The program then started to have problems and I had to uninstall it in favor of another software. After 1 year I see that problems are still here and are serious. After 1 minute and 2 seconds of call the phone cuts out. Which can be the problem? About the information of my operator I see that I must set Expire Time 86400 seconds minimum, with phoner lite I can set max 3600. This could be the reason because the phone cuts out? these are the complete information sent from my operator: SIP Domain : telecomitalia.it SIP Protocol : UDP Port 5060 Expire Time : 86400 secons minimum Supported Codec: Binding: G.729, G.711 A-law Optional Codec: G.722 Fax and POS management supported with G.711 A-law protocol e T.38 protocol Packetization Time : 20ms DTMF tones suport: RFC 2833 / RFC 4733 DSCP Marking : 40 (dec) VAD (Voice Activity Detection) : disabled Support 100rel (PRACK message) second RFC3262 : enabled Support UPDATE, second RFC3311 : enabled Is possible to solve it? I can add that this problem there is when I call a mobile numer, when I call a landline number there isn't this problem
	« Last Edit: 30. Aug 2019 at 19:16 by Giuseppe »

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Phoner Admin YaBB Administrator Offline Posts: 9442 Location: Germany Joined: 12. Oct 2003 Gender:	Re: Phoner lite doesn't work with Telecom Italia Reply #1 - 04. Sep 2019 at 12:28	Print Post
	You are right - in PhonerLite the maximum expire time is 3600 seconds (1 hour). I never heard before that is a problem for any provider. Can you please send me the content of the debug window after such scenario?. Please send it by e-mail and not here in forum.


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Giuseppe YaBB Newbies Offline Phoner is great! Posts: 3 Joined: 30. Aug 2019	Re: Phoner lite doesn't work with Telecom Italia Reply #2 - 06. Sep 2019 at 00:35	Print Post
	Sent, please check the email. Thanks I hope that this problem can be solved


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Phoner Admin YaBB Administrator Offline Posts: 9442 Location: Germany Joined: 12. Oct 2003 Gender:	Re: Phoner lite doesn't work with Telecom Italia Reply #3 - 06. Sep 2019 at 11:45	Print Post
	PhonerLite sends an initial value for that expires. If that value is too short the SIP server can answer with a "Min-Expires", but your provider doesn't do that - so I see no problem of PhonerLite here...


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Giuseppe YaBB Newbies Offline Phoner is great! Posts: 3 Joined: 30. Aug 2019	Re: Phoner lite doesn't work with Telecom Italia Reply #4 - 06. Sep 2019 at 13:08	Print Post
	So there aren't hopes for me to use phonerlite? I can't contact my provider it will not resolve never the problem. Is not possible to implement a solution in phonerlite?


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Phoner Admin YaBB Administrator Offline Posts: 9442 Location: Germany Joined: 12. Oct 2003 Gender:	Re: Phoner lite doesn't work with Telecom Italia Reply #5 - 10. Sep 2019 at 11:07	Print Post
	To be honest: I don't see a failure in PhonerLite. So I don't see what I have to change. Sorry.


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MTTools YaBB Newbies Offline Phoner is great! Posts: 8 Joined: 19. Nov 2017	Re: Phoner lite doesn't work with Telecom Italia Reply #6 - 05. Oct 2019 at 16:21	Print Post
	Hello Giuseppe, I can help you fix the issue using my SIP Server lite. can you send me the trace or debug from PhoneLite? My email is eng.moatassem@gmail.com BR, Moatassem


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