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Normal Topic Cant recieve incoming external calls (Read 1288 times)
MikSki01
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Cant recieve incoming external calls
02. Feb 2021 at 11:33
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cant receive incoming external calls.
Can make calls to mobile and other extensions, can receive calls from other extensions but cant get calls in from mobiles etc.
have triple checked all settings, have upgraded to latest version too.
Any ideas?
  
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Re: Cant recieve incoming external calls
Reply #1 - 02. Feb 2021 at 11:49
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Did you check if the incoming call distribution in your PBX is correct? As long as calls from extensions work, I don't see a problem in PhonerLite.
You can check if external calls are signaled by opening the debug window in PhonerLite (via help menu). You can delete the existing content by clicking in the window and press the del key on your keyboard. Now check if anything can be seen when an external call comes in.
  
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MikSki01
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Re: Cant recieve incoming external calls
Reply #2 - 02. Feb 2021 at 12:10
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Thanks i'll check this  Smiley
  
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