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Normal Topic No ringing tone, silence calls or no-such-number. (Read 579 times)
Vortex
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No ringing tone, silence calls or no-such-number.
12. Aug 2024 at 22:32
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Hello, I've had a lot of issues the last few months with; No ringing tone, silence calls and no-such-number tone problems (numbers that work from a mobile). I thought it was the fault of my voip provider (Zadarma), but they denied it, so I tried a different soft phone (old version of Eyebeam I still had) and all the issues disappeared. I'm using Phonerlite 3, I tried the latest version with default settings and had exactly the same issues. I much prefer Phonerlite so please can you help me find the cause. Thanks, Trev
  
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Vortex
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Re: No ringing tone, silence calls or no-such-number.
Reply #1 - 16. Aug 2024 at 10:53
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I meant when I place a call there is usually no ringing tone on the line, it's silent until the call is either answered, goes to message, or disconnects because of the timeout. I sometime hear the message but often the first thing I hear is the Peep of the message recording starting.
  
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Re: No ringing tone, silence calls or no-such-number.
Reply #2 - 24. Aug 2024 at 15:14
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In help menu you can enable the debug log page. Using the context menu you can delete the current content.
No do an outgoing call. if you didn't get a ring tone, copy the content of the debug log page and insert that into an e-mail to me. Don't try to post that here in the forum. 
Hopefully i can tell you more after analyzing the log.
  
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