Hi, 

I'm sorry if I'm asking the same question that has already been answered (which is probably the case), but I don't understand the question in German, which is why I'm posting it in English here...

As you may have suspected, I get a 'layer 2 protocol error' as well. What can I do to solve this?

Let me know if I need to give you any more info...

Hope you can help me out!

Tank

Hi Jens,

Thanks for your reply!

SIP is an Internet Protocol, and I'm just trying to use an ISDN-line as a phone line. 
So when I switch to SIP, you're right that I don't get a layer 2 protocol error anymore, but it also doesn't do anything at all for that matter...

Is it possible to use Phoner through an ISDN-phone line, without involving the Internet in the first place?


In CAPI it seems to work at first, at least, when a call comes in, it's recognized, but then the protocol error kicks in. Trying to place a call doesn't work at all (nothing happens and then a layer 2 protocol error). 

Is there any hope?

Thanks again!

Tank

Hi Jens,

Could be my mistake as well, my German is not what it used to be... 

Anyway, I live in the Netherlands, so I guess it's a 64kbit line just like in Germany. 
Here's the debug log:

Phoner 1.89
11:58:36,656: loading device settings
11:58:36,656: loading general setting
11:58:36,796: initialising devices
11:58:36,796: OpenDevice (capi2032.dll)
11:58:36,796: LoadCAPI(capi2032.dll)
11:58:37,109: Installed
11:58:37,109: Billion Electric Co., Ltd.: 2.0 (3.26)
11:58:37,109: Register: 480 bytes blocksize
11:58:37,109: CAPI thread created: 0x0298
11:58:37,156: Listen Request
11:58:37,187: Info Request (interrogationDiversion - invoke)
11:58:37,187: devices initialised
11:58:37,203: loading debug
11:58:37,265: loading database
11:58:37,281: loading phonebook
11:58:37,312: phonebook loaded
11:58:37,312: loading settings
11:58:37,515: loading answering machine settings
11:58:37,546: updating names in log
11:58:37,671: Standalone: C:\Program Files\Phoner\phoner.exe
11:58:37,687: Listen Confirm
11:58:37,687: Info Confirm: illegal Controller/PLCI
11:58:53,296: Connect Indication
11:58:53,312:  CIP: 1 (speech)
11:58:53,312:  CalledPartyNumber: xxxxxxxxx
11:58:53,312:  CallingPartyNumber: xxxxxxxxxx
11:58:53,312: phone book lookup for xxxxxxxxxx: (xxx) xxxxxx [(xxx) xxxxxx]
11:58:53,312: Alert Request
11:58:53,390: Alert Confirm
11:59:00,781: Disconnect Indication: protocol error, layer 2
11:59:01,015: OpenDevice (capi2032.dll)
11:59:01,015: LoadCAPI(capi2032.dll)
11:59:01,015: Installed
11:59:01,015: Billion Electric Co., Ltd.: 2.0 (3.26)
11:59:01,015: Register: 1024 bytes blocksize
11:59:01,015: CAPI thread created: 0x0368
11:59:01,031: Listen Request
11:59:01,062: Disconnect Response
11:59:01,093: Listen Confirm

Thanks for your help!

All the best,
Tank

Hi Jens,

Actually, the window on the right provides quite some info. 
Here's all info:



Does that make you any wiser?
Thanks again for your help!

Tank

Hmm, 

That's odd, it worked yesterday...
Well here it is attached. 

Cheers,
Tank

Hi Jens,

I'm not sure if I understood correctly what you mean...
Anyway, what I did was I tried to select another number in the pulldown menu on the left (under 'controller', where it says '1' in the screenshot). 

However, the only other option is '0', and I can't choose that one, as it automatically stays at '1'.

So that didn't work either

Any ideas left..? 

Thanks!
Tank

Hi,

The card is connected to some kind of PBX-box, not directly to the PSTN. 

I can't really figure out the construction, as it's quite complex (at least when I look at the wires). 

But in a practical sense, things are basically like this. 

- When using a normal phone, I need to dial a number first (like '0') to get an 'outside line' or external connection to the PSTN to make a phonecall.
- The line to which the ISDN card is connected does not require a '0'. It should be possible to directly dial the number and place the call. 

With incoming calls, this is what happens:

- People can call different numbers here to get to specific devices. For instance, for just calling a phone, people can dial xxx-xxxxxx0 or xxx-xxxxxx1. However, the line to the ISDN card in my PC is a dedicated line with the dedicated number of xxx-xxxxxx3. 
- When I call xxx-xxxxxx0 or xxx-xxxxxx1, all phones ring (which is normal), and Phoner recognizes a call coming in. After about 8 seconds without even trying to answer the call, I get the layer 2 protocol error. 
- When I call xxx-xxxxxx3, not all Phones ring, as I'm calling the dedicated line for my ISDN-card, and Phoner recognizes the call coming in at this number. But then, after about 8 seconds, without even trying to answer the call, I get the layer 2 protocol error. 

I'm not sure if that's relevant at all, but I thought I'd just share that. 

With regard to the protocol question, I think you're right, it's DSS-1. 

I don't use any other CAPI-based applications. 


Hope that was of any help...

Thanks anyway!

Tank