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norcis
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Call not dropped completely
30. Aug 2007 at 19:07
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Hello,

Thanks for such great soft phone! I’m new here but certainty for long.


I have some problems with DisconnectCall.
If I call it while state is offering everything is ok and caller hears busy signal, but if I call it when state is connected, it only removes call from Phoner and caller is not dropped completely.

I use SIP.

Any suggestions?

« Last Edit: 31. Aug 2007 at 09:18 by Phoner Admin »  
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norcis
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Re: Anruf nicht hängt oben vollständig
Reply #1 - 30. Aug 2007 at 19:11
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LOG:

Phoner 2.09beta
20:07:17,250: loading device settings
20:07:17,250: loading general setting
20:07:17,296: initialising devices
20:07:17,296: OpenDevice (sipper.dll)
20:07:17,296: LoadCAPI(sipper.dll)
20:07:17,296: Installed
20:07:17,296: SIPPER: 2.0 (1.47)
20:07:17,296: Register: 240 bytes blocksize
20:07:17,296: CAPI thread created: 0x035C
20:07:17,296: Listen Request
20:07:17,296: Facility Request (Get Supplementary Services)
20:07:17,296: devices initialised
20:07:17,312: loading debug
20:07:17,343: loading database
20:07:17,343: loading phonebook
20:07:17,375: phonebook loaded
20:07:17,375: loading settings
20:07:17,531: loading answering machine settings
20:07:17,562: updating names in log
20:07:17,625: Automation: C:\PROGRA~1\Phoner\phoner.exe
20:07:17,625: Command line parameters:  -Embedding
20:07:17,640: Listen Confirm
20:07:17,640: Facility Confirm (Supplementary Services): Get Supported Services -> success
20:07:17,640: Facility Request (Supplementary Services: Forward - Interrogate Numbers)
20:07:17,640: Facility Request (Listen To Supplementary Services)
20:07:17,640: Facility Confirm (Supplementary Services): CF Interrogate Numbers -> success
20:07:17,656: Facility Indication (Supplementary Services): CF Interrogate Numbers
20:07:17,656:   
20:07:17,656: Facility Response
20:07:17,671: Facility Confirm (Supplementary Services): Listen -> success
20:07:41,812: PowerStatusChange
20:07:52,671: Connect Indication
20:07:52,671:  CIP: 1 (speech)
20:07:52,671:  CalledPartyNumber: xxxxx@10.0.96.105
20:07:52,671:  CallingPartyNumber: xxxxx@212.59.4.20
20:07:52,687: phone book lookup failed, now searching xxxxx"
20:07:52,687: phone book lookup for xxxxx@212.59.4.20: xxxxx@212.59.4.20 [xxxxx@212.59.4.20]
20:07:52,687: Alert Request
20:07:52,812: COM: OnChangeState(0x0101) -> Offering
20:07:52,828: COM: GetCallInfo(0x0101)
20:07:52,875: COM: OnChangeState(0x0101) -> Offering
20:07:52,875: COM: GetCallInfo(0x0101)
20:07:52,890: Alert Confirm
20:07:57,046: COM: AnswerCall(0x0101)
20:07:57,046: Connect Response: accept call
20:07:57,062: Connect Active Indication: 
20:07:57,062: Connect Active Response
20:07:57,062: COM: OnChangeState(0x0101) -> Connected
20:07:57,062: COM: GetCallInfo(0x0101)
20:07:57,203: COM: SendWAVE(0x0101, C:\LoopyMusic.wav)
20:07:57,203: opening wave-file: C:\LoopyMusic.wav
20:07:57,250: wave-file opened
20:07:57,250: Connect B3 Indication
20:07:57,250: Connect B3 Response: accept call
20:07:57,250: Connect B3 Active Indication
20:07:57,265: Connect B3 Active Response
20:07:57,265: Facility (DTMF on/off) Request
20:07:57,281: WaveOut (0): open
20:07:57,281: Facility Confirm (DTMF)
20:07:57,281: waveOut opened
20:07:58,609: COM: OnFilePlayed()
20:08:04,203: COM: DisconnectCall(0x0101)
20:08:04,203: COM: OnChangeState(0x0101) -> Disconnecting
20:08:04,203: COM: GetCallInfo(0x0101)
20:08:04,203: Disconnect B3 Request
20:08:04,218: Disconnect B3 Confirm
20:08:04,218: Disconnect B3 Indication
20:08:04,218: Disconnect B3 Response
20:08:04,218: WaveOut (0): close
20:08:04,234: Disconnect Request
20:08:04,234: Disconnect Confirm
20:08:04,250: Disconnect Indication: 
20:08:04,250: COM: OnChangeState(0x0101) -> Disconnecting
20:08:04,250: COM: GetCallInfo(0x0101)
20:08:04,375: OpenDevice (sipper.dll)
20:08:04,375: LoadCAPI(sipper.dll)
20:08:04,375: Installed
20:08:04,375: SIPPER: 2.0 (1.47)
20:08:04,375: Register: 1024 bytes blocksize
20:08:04,375: CAPI thread created: 0x04C0
20:08:04,390: Listen Request
20:08:04,390: phone book lookup failed, now searching "xxxxx"
20:08:04,390: phone book lookup for xxxxx@10.0.96.105: xxxxx@10.0.96.105 [xxxxx@10.0.96.105]
20:08:04,406: COM: OnChangeState(0x0101) -> Disconnected
20:08:04,406: COM: GetCallInfo(0x0101)
20:08:04,406: COM: OnChangeState(0x0101) -> Idle
20:08:04,406: COM: GetCallInfo(0x0101)
20:08:04,406: active call index=0
20:08:04,406: Disconnect Response
20:08:04,421: waveOut closed
20:08:04,421: Listen Confirm
20:08:41,906: PowerStatusChange
  
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Re: Call not dropped completely
Reply #2 - 31. Aug 2007 at 09:21
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I can see that you are using COM. So my first question is: Does the problem also occur when using Phoner directly?
When you drop the call, does your counterpart see/hear/feel that the call is dropped? So it is only a visual local error in the Phoner GUI?
  
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norcis
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Re: Call not dropped completely
Reply #3 - 31. Aug 2007 at 10:12
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Yes I use COM (c#). Same problem using Phoner directly.

Phoner drops the call normaly, but counterpart dont feel dropped (hear only silence).

I thought that it can be problem with SIP provider so tried with X-Lite softphone. It drops other side correctly, so problem is somewhere else.
  
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Re: Call not dropped completely
Reply #4 - 31. Aug 2007 at 10:24
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Can you tell me what provider you are using? I need to test it for my own.
Can you please send me the content of the debug window (SIP page) after such a call - via mail please.
  
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Re: Call not dropped completely
Reply #5 - 31. Aug 2007 at 22:06
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I got you mail. Yes there was a bug. It should be fixed in the latest beta version from today.
  
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norcis
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Re: Call not dropped completely
Reply #6 - 03. Sep 2007 at 12:50
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There is still something wrong.

After I call DisconnectCall I get:

-------------------------------------------
13:43:07,843: T: 212.59.4.20:5060 (UDP)
BYE sip:00aaaaaaaaa@212.59.4.20:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 192.168.0.102:5060;branch=z9hG4bK80eff81f7858dc1185bf8000600fe800;rport
From: <sip:bbbbbbbbbbbb@10.0.96.105;user=phone>;tag=8068651c7858dc1185bf8000600fe800
To: <sip:00aaaaaaaaa@212.59.4.20>;tag=test_tag_0057564517
Call-ID: 5826188811-1930366766449811-11-863266
CSeq: 1236 BYE
Max-Forwards: 70
User-Agent: SIPPER for phoner
Content-Length: 0


-------------------------------------------
13:43:07,890: R: 212.59.4.20:5060 (UDP)
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 600fe800;rport=1426
From: <sip:bbbbbbbbbbbb@10.0.96.105;user=phone>;tag=8068651c7858dc1185bf8000600fe800
To: <sip:00aaaaaaaaa@212.59.4.20>;tag=test_tag_0057564517
Call-ID: 5826188811-1930366766449811-11-863266
CSeq: 1236 BYE
User-Agent: SIPPER for phoner
Content-Length: 0
WWW-Authenticate: Digest realm="voip.domain.com", nonce="3298228338-60a4eb9bce3b4c454f3e7acf521f24de", algorithm=MD5, qop="auth"


Phoner thinks, that call is droped but the caller is not disconected.
After call is droped by caller, Phoner logs:

-------------------------------------------
13:43:59,296: R: 212.59.4.20:5060 (UDP)
BYE sip:bbbbbbbbbbbb@192.168.0.102:5060 SIP/2.0
Via: SIP/2.0/UDP 212.59.4.20:5060;branch=z9hG4bK004ao3204gcgjaogj301.1
To: <sip:bbbbbbbbbbbb@10.0.96.105;user=phone>;tag=8068651c7858dc1185bf8000600fe800
From: <sip:00aaaaaaaaa@212.59.4.20>;tag=test_tag_0057564517
Call-ID: 5826188811-1930366766449811-11-863266
CSeq: 1237 BYE
Accept-Language: en;q=0.0
Allow: REGISTER, INVITE, ACK, BYE, CANCEL, NOTIFY, REFER
Date: Mon,03 Sep 2007 10:45:44 GMT
Max-Forwards: 68
Content-Length: 0


-------------------------------------------
13:43:59,312: T: 212.59.4.20:5060 (UDP)
SIP/2.0 200 OK
Via: SIP/2.0/UDP 212.59.4.20:5060;branch=z9hG4bK004ao3204gcgjaogj301.1
From: <sip:00aaaaaaaaa@212.59.4.20>;tag=test_tag_0057564517
To: <sip:bbbbbbbbbbbb@10.0.96.105;user=phone>;tag=8068651c7858dc1185bf8000600fe800
Call-ID: 5826188811-1930366766449811-11-863266
CSeq: 1237 BYE
Contact: <sip:bbbbbbbbbbbb@192.168.0.102:5060>
User-Agent: SIPPER for phoner
Content-Length: 0
  
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Re: Call not dropped completely
Reply #7 - 03. Sep 2007 at 16:05
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I uploaded a new version of Phoner. Do you really use version 2.09 (not beta anymore!)?
  
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norcis
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Re: Call not dropped completely
Reply #8 - 04. Sep 2007 at 12:56
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Yes, I have updated. I have tried with both beta and non beta versions. Same "Unauthorized" problem.
  
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Re: Call not dropped completely
Reply #9 - 04. Sep 2007 at 14:08
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"Unauthorized" is not the problem itself! After that response Phoner should sent a second BYE with authentication!
  
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norcis
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Re: Call not dropped completely
Reply #10 - 04. Sep 2007 at 14:39
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Should, but doesn't Sad
  
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