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Hot Topic (More than 10 Replies) Crashing 2.18/2.19b on incoming call (Read 7412 times)
StarGoose
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Crashing 2.18/2.19b on incoming call
09. Jul 2008 at 19:23
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I'm now back at 2.16 where no problems are occurring with incoming calls.
The 2.18 and the new beta seem to, not understand the incoming sip headers. On an incoming call the program freezes and dies.
The same happens with the Lite version (1.45) the same thing happens. (Lite does show the incoming SIP-uri in the Active-calls but then immediatle windows shows the program crash popup)

I also tested on different pc's (laptops from Dell) but they all fail to show an incoming call.
When i use any other softphone no problems. 
But i like phoner...  Cheesy so...

Could you check. 


Kind regards.

PS: i'd be happy to test a previous version of phoner-lite.

And my OS is XP-dutch but also tried on 2003Server english.
  
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Re: Crashing 2.18/2.19b on incoming call
Reply #1 - 09. Jul 2008 at 20:45
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There appears a dialog and it offers you to send a bugreport? If so, please send this bugreport to me.
What provider are you using? I need to to reproduce this problem here at my side. Please provide me with as much information you have.
  
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StarGoose
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Re: Crashing 2.18/2.19b on incoming call
Reply #2 - 09. Jul 2008 at 20:54
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I have som problems using mail. But I put it up on my webserver.
http://www.stargoose.nl/phoner-lite-crash-report.rar

Need more. just ask.

PS its from the LITE version since I use the 2.16 version of phoner what does not seem to have problems.
  
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Re: Crashing 2.18/2.19b on incoming call
Reply #3 - 09. Jul 2008 at 21:55
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It seems, that no PhonerLite generated dialog box appears.
OK, can you please tell me the provider or send me the message(s) you received - if you can do a wireshark trace.
  
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StarGoose
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Re: Crashing 2.18/2.19b on incoming call
Reply #4 - 10. Jul 2008 at 09:39
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Phoner (Lite) does not show a crash report. It simply stops and closes down leaving a MS-app-crash window.

Logging for the MS-crash and the wireshark for registering and the incoming call that resulted in the crash can be found here http://www.stargoose.nl/31407113099wireshark-ms-crash-report.rar

So the crash report is that belonging to the incoming call in the WS-trace

Provider is Budgetphone in the Netherlands. If you'd like i could PM you the login settings so you could try for yourself.

Kind regards.
  
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Re: Crashing 2.18/2.19b on incoming call
Reply #5 - 10. Jul 2008 at 10:49
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Thanks! That helped me much!
Please download the latest beta version.
  
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Re: Crashing 2.18/2.19b on incoming call
Reply #6 - 10. Jul 2008 at 10:57
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Perfect.

You found the problem ?

If possible please fix the normal phoner also...

Thnx man.

PS: would it be possible to use the "connect" to see the real  Call-duration? Now it starts counting call duration as soon as the call starts ringing.
  
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Re: Crashing 2.18/2.19b on incoming call
Reply #7 - 10. Jul 2008 at 12:03
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Did you try the beta version? If you say, everything works with this version I can do a major release update. There is a new PhonerLite and Phoner beta version!
The call duration should set to zero when the call is established.
  
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StarGoose
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Re: Crashing 2.18/2.19b on incoming call
Reply #8 - 10. Jul 2008 at 12:10
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I allready tried the phoner beta. seems to work just fine now.

No strange things except once phoner displayed registering for a  while until i made a call toward phoner and than it suddenly went registered.

PS time is not reset on connect. i tested 5 second ringing and 10 second call  time displayed was 15 second. in current call and in history. Would be nice if changed, if not... I'll live  Grin
  
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Re: Crashing 2.18/2.19b on incoming call
Reply #9 - 20. Jul 2008 at 09:09
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Quote:
No strange things except once phoner displayed registering for a  while until i made a call toward phoner and than it suddenly went registered.

Can you send me the content of the debug window after exactly this scenario? You can send it directly to my email address.

Quote:
PS time is not reset on connect. i tested 5 second ringing and 10 second call  time displayed was 15 second. in current call and in history. Would be nice if changed, if not... I'll live  Grin

Please use the official version 2.19 or 2.20beta - I changed it.
« Last Edit: 04. Aug 2008 at 14:57 by Phoner Admin »  
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StarGoose
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Re: not displaying actual call duration
Reply #10 - 20. Jul 2008 at 09:40
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Sorry to say but it only works (reset timer) on an outgoing call made by phoner(lite). I tested with both last beta versions.
I initiate a call with phoner(lite) the duration starts counting and as i pick-up on the other end the timer is reset. BUT

When i call toward phoner as soon as phoner(lite) starts ringing it starts counting but on pickup it just keeps on going. until a disconnect from either side.

Greetz.  PS good morning  Grin
  
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Re: Crashing 2.18/2.19b on incoming call
Reply #11 - 04. Aug 2008 at 15:02
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I can't reproduce this. Can you tell me some settings you done on Phoner? Do you have activated "EarlyB3Connect" at Options/Communication/CAPI?
  
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Crashing 2.18/2.19b on incoming call
Reply #12 - 18. Oct 2008 at 09:55
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This Topic was moved here from Trollwiese [move by] Phoner Admin.
  
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