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Normal Topic Length of DTMF (Number) Tones (Read 3540 times)
chris_32
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Length of DTMF (Number) Tones
02. Feb 2015 at 11:19
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Hello

I use Phoner to connect to a conference call which requires me to enter a pin code via telephone keypad once connected to the conference system.

More often than not, the conference system does not recognise my pin code entered. To get around this with a normal telephone handset, my solution is to press the telephone keypad number (thus generating the DTMF tone) for a longer time than a standard key press forcing the system to recognise the key pressed.

Is there any way to increase the length of the keypad press / DTMF tone in phoner too?
  
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Re: Length of DTMF (Number) Tones
Reply #1 - 02. Feb 2015 at 15:45
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Sorry, but this not configurable right now. Normally DTMF is transmitted out of band, so the length is not important anymore.
  
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Re: Length of DTMF (Number) Tones
Reply #2 - 05. Feb 2015 at 19:51
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Hello, please advise if it possible to change used DTMF method somehow ?
  
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Re: Length of DTMF (Number) Tones
Reply #3 - 06. Feb 2015 at 10:58
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You can configure the type of tone transmission.
In Phoner (and PhonerLite - the VoIP specialized version of Phoner) you can configure the supported codecs. There should be an entry called "DTMF (OOB)". "OOB" stands for out of band.
This should be enabled.
  
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