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Phoner(Lite) Forum › Allgemein / General › English Support › In version 2.28 does not work call transfer

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In version 2.28 does not work call transfer (Read 17420 times)

VV YaBB Newbies Offline Phoner is great! Posts: 7 Joined: 07. Oct 2015	In version 2.28 does not work call transfer 07. Oct 2015 at 08:00	Print Post
	In version 2.28 does not work call transfer. does not work unconditional transfer or conditional. Please specify how to fix this problem. win 7 sp1 x64.


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Phoner Admin YaBB Administrator Offline Posts: 11757 Location: Germany Joined: 12. Oct 2003 Gender:	Re: In version 2.28 does not work call transfer Reply #1 - 07. Oct 2015 at 09:58	Print Post
	Call tranfer works here without any problems. You have answered and incoming call and now you want to transfer that call to another extension of you PBX? There are two possibilities after you have one answered (connected) call: You initiate a second call to a new destination. The original call will be set to hold automatically. You can use drag&drop of the active call onto the one set on hold You enter a new phone number but don't press connect button. Now you use drag&drop of the active call into that edit field with the new number. Your VoIP-PBX has to support this kind of transfer. Most providers (if you don't use a local PBX) don't support call transfer.


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VV YaBB Newbies Offline Phoner is great! Posts: 7 Joined: 07. Oct 2015	Re: In version 2.28 does not work call transfer Reply #2 - 07. Oct 2015 at 12:44	Print Post
	Phoner Admin wrote on 07. Oct 2015 at 09:58: Call tranfer works here without any problems. no Phoner Admin wrote on 07. Oct 2015 at 09:58: You have answered and incoming call and now you want to transfer that call to another extension of you PBX? yes Phoner Admin wrote on 07. Oct 2015 at 09:58: There are two possibilities after you have one answered (connected) call: You initiate a second call to a new destination. The original call will be set to hold automatically. You can use drag&drop of the active call onto the one set on hold You enter a new phone number but don't press connect button. Now you use drag&drop of the active call into that edit field with the new number. I did. this does not work Phoner Admin wrote on 07. Oct 2015 at 09:58: Your VoIP-PBX has to support this kind of transfer. Most providers (if you don't use a local PBX) don't support call transfer. I have a local PBX avaya ip office 500. Transfer the call to work for it. working on different phones and SIP-clients: linphone, mikrosip and so on.


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Phoner Admin YaBB Administrator Offline Posts: 11757 Location: Germany Joined: 12. Oct 2003 Gender:	Re: In version 2.28 does not work call transfer Reply #3 - 07. Oct 2015 at 13:09	Print Post
	Please send me the content of the debug window after such call transfer per e-mail (not here in forum).


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VV YaBB Newbies Offline Phoner is great! Posts: 7 Joined: 07. Oct 2015	Re: In version 2.28 does not work call transfer Reply #4 - 07. Oct 2015 at 14:03	Print Post
	@ Phoner Admin I replied to the post info@phoner.de


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Phoner Admin YaBB Administrator Offline Posts: 11757 Location: Germany Joined: 12. Oct 2003 Gender:	Re: In version 2.28 does not work call transfer Reply #5 - 07. Oct 2015 at 14:14	Print Post
	Your PBX doesn't support the REFER method, that is the normal way to initiate a call transfer: Code SIP/2.0 405 Method Not Allowed Please contact the support of that PBX.


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VV YaBB Newbies Offline Phoner is great! Posts: 7 Joined: 07. Oct 2015	Re: In version 2.28 does not work call transfer Reply #6 - 08. Oct 2015 at 07:31	Print Post
	@ Phoner Admin I contacted technical support for our PBX. the reply was forwarded to your e-mail


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Phoner Admin YaBB Administrator Offline Posts: 11757 Location: Germany Joined: 12. Oct 2003 Gender:	Re: In version 2.28 does not work call transfer Reply #7 - 08. Oct 2015 at 08:55	Print Post
	I just uploaded a new beta version of PhonerLite. Please tell me if it works better now.


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VV YaBB Newbies Offline Phoner is great! Posts: 7 Joined: 07. Oct 2015	Re: In version 2.28 does not work call transfer Reply #8 - 08. Oct 2015 at 10:01	Print Post
	@ Phoner Admin with the beta version (3.02) the same thing. logs sent to email


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VV YaBB Newbies Offline Phoner is great! Posts: 7 Joined: 07. Oct 2015	Re: In version 2.28 does not work call transfer Reply #9 - 08. Oct 2015 at 10:20	Print Post
	Version 2.29 beta everything works fine.


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