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Normal Topic PhonerLite jittering/cracking (Read 232 times)
NotVeryCreative
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PhonerLite jittering/cracking
26. Jan 2024 at 10:14
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Hey! The company I work for has a problem with the PhonerLite, where the sound that's coming from the client's (different clients so I doubt it's a problem on their side) voice quality is terrible, it sounds chopped. I doubt that it's a network issue either since clients can hear employees clearly without any choppy sound.
So far I've tried:
  • Changing protocol from UDP to TCP

  • Unticking QoS

  • Pretty much closing every application apart from Phoner to exclude low memory problem

Any help resolving this issue would be greatly appreciated
  
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Phoner Admin
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Re: PhonerLite jittering/cracking
Reply #1 - 29. Jan 2024 at 09:24
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Please check if different codes for in and out are used. If the call is active, take a look at the "codecs" column in the main window.
  
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