Hi everyone,

I’ve been using Phoner (phoner.de) on my Windows 10 PC for several months, and recently I’ve run into some serious audio issues during calls: echo, cracking, or voices dropping in and out. Before I looked for an alternative, I wanted to ask here if anyone else has faced the same problem and found a reliable fix.

Here are the details:

I use Phoner with my headset (USB) — both mic and speaker.

The echo happens randomly, not just at call start.

I’ve tested on different networks (Wi-Fi and Ethernet), but the issue persists.

My computer is updated, and I have the latest version of Phoner installed.

A few questions for the community:

Have you experienced echo or poor sound quality in Phoner calls? How did you solve it?

Do you think it’s more likely a hardware issue (headset, sound card) or a Phoner software bug?

Are there specific audio/video settings in Phoner (buffer size, codec, sampling rate) that help improve call clarity?

Would switching to a different interface (e.g., using Bluetooth or a different USB port) make a noticeable difference?

I’d really appreciate any step-by-step troubleshooting advice (or even configuration screenshots). Thanks in advance for your help — hopefully we can figure this out together!

Viele Grüße,
Among Us Online