Hello 

I am new to Sipgate and Phonerlite.

I Registered and downloaded and installed the software and I can use the answering machine to leave messages on my number's voicemail (Very nice touch to get e-mail with voice mail message - a much appreciated feature)

The problem I have is that I want to ring 10200 to make payment so that I have credit to use the phone but the PhonerLite panel (in windows) shows :- 

(sip:DickRoberts@sipgate.de not registered <unauthorised> with a red light)

This is after set up using the wizard.]

I would be most grateful if you could steer me in the right direction to setting up the account to work properly.

Many thanks, Dick Roberts (08458050498)

Oops!

I am sorry to have got it wrong - the good news is that the phone  and account woork perfectly now - thanks for your help.

Very best wishes from Dick Roberts