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MarcF
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External Applications - settings not saved
22. Aug 2016 at 11:55
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When PhonerLite is closed and started again, it loses any settings in the External Applications section.

Can I configure these in the ini file as a workaround in the meantime?
  
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Re: External Applications - settings not saved
Reply #1 - 22. Aug 2016 at 16:23
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I can't reproduce a problem with saving the settings.
Are you using Phoner or PhonerLite? Are you using the latest version?
  
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Re: External Applications - settings not saved
Reply #2 - 22. Aug 2016 at 16:27
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PhonerLite and it's happening on the latest stable and latest beta version. Happens on other PC's in our office so it's not just my PC.

To reproduce:
1) Put filepath into External Applications
2) Exit PhonerLite
3) Open PhonerLite

I can confirm the external application does work while PhonerLite is open, and you can see the filepath in the settings before exiting PhonerLite.
  
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Re: External Applications - settings not saved
Reply #3 - 22. Aug 2016 at 17:02
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I did exactly the same and it works.
Please try a simple test: Put 1, 2 and 3 in the 3 fields. Close the application and restart. Is everything available?
If that works but your real path doesn't, maybe there are some problems with special characters.
  
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Re: External Applications - settings not saved
Reply #4 - 22. Aug 2016 at 18:44
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I tried putting 1, 2 & 3 in, closed PhonerLite and when it was opened again the settings are blank in External Applications.
  
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Re: External Applications - settings not saved
Reply #5 - 23. Aug 2016 at 08:24
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PhonerLite saves that info into the file "PhonerLite.ini". The location of this file depends on the way you installed PhonerLite. It is either in the PhonerLite folder or in the user specific folder: %APPDATA%\PhonerLite
Do you have changed file permissions to that file?
  
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Re: External Applications - settings not saved
Reply #6 - 23. Aug 2016 at 13:05
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No permissions have been changed on the file and other settings appear to be saved correctly.

I can confirm the information is being saved into PhonerLite.ini, however it is then removed from PhonerLite.ini upon restarting the application.

This is what was in PhonerLite.ini at the end of the file after saving External Applications settings:

[externalApplication]
incoming=1
active=2
terminated=3

When I closed PhonerLite.ini and then closed PhonerLite and opened it up again, I then opened up PhonerLite.ini and that section at the bottom of PhonerLite.ini wasn't there anymore.
  
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Re: External Applications - settings not saved
Reply #7 - 23. Aug 2016 at 13:16
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That is strange! I can't reproduce that here. Are you using more than one instance of PhonerLite simultaneously on your PC?
  
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MarcF
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Re: External Applications - settings not saved
Reply #8 - 23. Aug 2016 at 14:50
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Phoner Admin wrote on 23. Aug 2016 at 13:16:
That is strange! I can't reproduce that here. Are you using more than one instance of PhonerLite simultaneously on your PC?

Just one instance and happens on at least two of our PC's. I'll try on a few more. We aren't using Active Directory - just normal W10 PC's.
  
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Re: External Applications - settings not saved
Reply #9 - 23. Aug 2016 at 16:29
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If you try the latest beta version (http://www.phoner.de/PhonerLiteBeta.zip) - does that anything change?
  
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Re: External Applications - settings not saved
Reply #10 - 23. Aug 2016 at 18:40
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That fixes saving the external applications.

However noticed the Do Not Disturb isn't working correctly and I can't accept calls.

Even when I'm logged in to the PC and choose DND and then dial my extension from another phone, I don't hear the same response from the PBX saying the user is unavailable.

When DND is turned off and I ring my extension from another phone, PhonerLite rings however none of the answer buttons work. The phone simply keeps ringing.

Unsure if this is something just to do with my instance of PhonerLite/PC, or if this latest beta changes DND.
  
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Re: External Applications - settings not saved
Reply #11 - 24. Aug 2016 at 09:21
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You are right! DND didn't work. Please download the beta version again.
  
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MarcF
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Re: External Applications - settings not saved
Reply #12 - 24. Aug 2016 at 12:17
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Seems good now. Will report back if I see anything else.
  
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