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Normal Topic Call center operator Greeting (Read 1975 times)
goro
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Call center operator Greeting
19. Oct 2016 at 18:10
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Hello!
There is an idea to simplify the work of operators call center.
Each operator sits at the workplace, record a greeting, and when an incoming call is played greet the customer.

How to implement this?
Thanks in advance for your help.
  
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Re: Call center operator Greeting
Reply #1 - 21. Oct 2016 at 09:02
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This is not really possible.
The only way is to drag&drop a wave file (.wav) to the actual call.
  
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