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Gregory
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Can't hear other side
14. Feb 2012 at 11:42
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Hi,
I've tried both Phoner and PhonerLite for ip-to-ip calls between Phoner/PhonerLite and a softphone written by our company.

The problem is: 

With Phoner I can hear the other side only after a few seconds, although when I record the incoming audio, I can hear what I'm supposed to hear when I'm playing the recorded wave file.

With PhonerLite, according to the statistics window, most of the times nothing is received by PhonerLite, although in wireshark I see that RTP packets are sent to it. After a while PhonerLite hangs up the connection with error code 562.

Maybe Phoner and PhonerLite expect something additional except for SIP and RTP? Can they work without RTCP?

Thanks
  
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Re: Can't hear other side
Reply #1 - 14. Feb 2012 at 12:02
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Is there NAT between these two endpoints? If so, you should use STUN or UPnP (if your router supports that) to tell the other endpoint the public IP and port.
I assume, you are not using the latest version of PhonerLite. Both applications (Phoner and PhonerLite) share the same "sipper.dll". Therefore the behavior should be the same.
  
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Gregory
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Re: Can't hear other side
Reply #2 - 14. Feb 2012 at 12:07
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First of all, thank you for the quick answer!
Both endpoints are located in the same LAN.
I think I'm using the latest versions, because I've downloaded them in the recent few days.
Can these problems be cause by another reason, except for NAT?

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Re: Can't hear other side
Reply #3 - 14. Feb 2012 at 12:12
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Does your softphone change the SSRC an the fly during the call? What version of PhonerLite are you using? Please check that in the help menu.
Can you send me the wireshark trace of such call per e-mail?
  
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Gregory
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Re: Can't hear other side
Reply #4 - 14. Feb 2012 at 13:29
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I sent the wireshark trace to info@phoner.de
I hope this is the e-mail you meant, tell me if you meant another email.

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Re: Can't hear other side
Reply #5 - 14. Feb 2012 at 16:34
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That was correct. You changed that on your side and now it is working. So you told me in your e-mail.
  
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