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Normal Topic DTMF has issue when OPUS codec is used (ver 2.72) (Read 2812 times)
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DTMF has issue when OPUS codec is used (ver 2.72)
23. May 2019 at 23:20
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When OPUS codec is used, DTMF digit is always doubled keyed, so IVR like conference bridge can't accept it.

If G.711 or G.722 codec is used, there is no this kind of issue. DTMF can pass correctly.
  
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Re: DTMF has issue when OPUS codec is used (ver 2.72)
Reply #1 - 24. May 2019 at 08:21
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Thanks for reporting. My problem is, that I can't test with Opus because all my providers don't support Opus codec. Do you know any test number that I can call using Opus and send DTMF to?
  
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Re: DTMF has issue when OPUS codec is used (ver 2.72)
Reply #2 - 31. May 2019 at 16:54
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I am using it with Genesys PureCloud Edge, which works like Cisco CME. The Edge uses G.711 code with service provider SIP trunk, and can use OPUS codec to communicate with SIP endpoints. The Edge does transcoding. The Edge is in a private network, so there is no way to provide you the access to Edge. Sorry about it.

  
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