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Normal Topic PhonerLite with RingCentral (Read 4394 times)
martin_RC
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PhonerLite with RingCentral
08. Jan 2023 at 19:44
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Hello, 
i've been trying to set up Phonerlite using the SIP details from Vodafone Business with RingCentral.
I also checked this thread 
https://forum.phoner.de/cgi-bin/yabb2/YaBB.pl?num=1666166603
but still didn't manage to get it to register.

In the attached files I've put a screenshot of the SIP details (they are from a testing account that will soon get deleted, so it doesn't matter if people see them) 

Can somebody tell me what I should put in each field?
I've tried a lot of combinations - the one below is my best guess for what should be correct, but it still says "Timed Out"

===Server===
Proxy/Registrar: sip.ringcentral.co.uk
STUN server:
Domain/Realm:



« Last Edit: 10. Jan 2023 at 08:12 by Phoner Admin »  
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Re: PhonerLite with RingCentral
Reply #1 - 09. Jan 2023 at 10:49
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If I read this correctly, you have to configure the following:
Proxy/Registrar: sip40.ringcentral.com:5096
Domain/Realm: sip.ringcentral.co.uk
  
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martin_RC
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Re: PhonerLite with RingCentral
Reply #2 - 09. Jan 2023 at 15:33
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so this picture should be correct? but  I still get Timeout?
I appreciate any troubleshooting tips to get to the bottom of this.

I tried 
Domain/Realm: sip.ringcentral.co.uk:5060
and
Domain/Realm sip.ringcentral.co.uk

both Request Timeout
« Last Edit: 10. Jan 2023 at 08:12 by Phoner Admin »  
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Re: PhonerLite with RingCentral
Reply #3 - 09. Jan 2023 at 15:51
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I don't have such account to test for my own.
Per default UDP is used. Maybe you should switch to TCP or TLS. This can be done at the "network" page in PhonerLite.
  
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martin_RC
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Re: PhonerLite with RingCentral
Reply #4 - 09. Jan 2023 at 16:10
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I tried UDP, TCP and TLS. Unfortunately Request still times out.

Are you able to test with the SIP details below? I just need to know the proper way to do this on this tester account so I can guide customers on setting up their real accounts. It is okay if you use these details and get it to work on your own acc

[...]
« Last Edit: 09. Jan 2023 at 17:48 by Phoner Admin »  
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Re: PhonerLite with RingCentral
Reply #5 - 10. Jan 2023 at 08:17
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Please don't send any account data here in forum. I deleted it.
You got a private message for me. Registration works at first time for me.
  
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chantpurser
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Re: PhonerLite with RingCentral
Reply #6 - 13. Apr 2023 at 05:51
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I'm using TLS and it has absolutely no technical issues. Why is this error?
  
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