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Normal Topic PhonerLite sends 480 Temporarily Unavailable (Read 1582 times)
Arthur
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PhonerLite sends 480 Temporarily Unavailable
27. Oct 2023 at 12:02
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Hi, I'm trying to investigate why my PhonerLite not works with Telnyx for incoming calls (outbound are OK) via SRTP.
I tried different internet providers, checked that firewall not blocks 5060-5062 ports, added STUN server of Telnyx to bypass provider's NAT. Telnyx support says they are receiving 480 so redirect all my calls to voicemail. Why PhonerLite sends 480? Looks like it's properly registered:


11:50:47,700: R: 185.246.41.140:5061 (TLS)
SIP/2.0 200 OK
Via: SIP/2.0/TLS rt=28794
From: "Arthur" <sip:mylogin@sip.telnyx.eu:5061>;tag=3460273390
To: "Arthur" <sip:mylogin@sip.telnyx.eu:5061>;tag=fdf59d86ff7bd8df121baf9155104497.54c80000
Call-ID: AAAA40CD-1973-EE11-83F4-85EE2A73AAAA@m.y.i.p
CSeq: 10 REGISTER
Contact: instance="<urn:uuid:805B2274-114B-EE11-88D1-7200877168FA>"
Server: Telnyx Registrar
Content-Length: 0


-------------------------------------------
11:56:58,435: R: 185.246.41.140:5061 (TLS)
INVITE sip:+1**********@m.y.i.p:4576;transport=tls SIP/2.0
Record-Route: <sip:185.246.41.140:5061;transport=tls;r2=on;lr;ftag=XKByty905DH6F>
Record-Route: <sip:10.31.224.10:5061;transport=tls;r2=on;lr;ftag=XKByty905DH6F>
Record-Route: <sip:10.31.9.8:6051;transport=tls;r2=on;lr;tnx=9e3.6d2>
Record-Route: <sip:10.31.9.8:6050;r2=on;lr;tnx=9e3.6d2>
Via: SIP/2.0/TLS 4
Via: SIP/2.0/TLS 
Via: SIP/2.0/UDP 10.31.21.24:6000;received=10.31.21.24;rport=6000;branch=z9hG4bK36B74NUm5H7HF
Max-Forwards: 25
From: "+1++++++++++" <sip:+1++++++++++@sip.telnyx.eu>;tag=XKByty905DH6F
To: <sip:+1**********@10.31.9.8>
Call-ID: 65135a3f-6f1b-4262-87d7-40b722780aa4
CSeq: 74646516 INVITE
Contact: <sip:telnyx*mod_sofia**10.31.21.24*6000*@telnyx.com>
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REFER, NOTIFY
Supported: timer, path, 100rel
Allow-Events: talk, hold, conference, refer
Privacy: none
Content-Type: multipart/mixed;boundary=890527a2-4796-426c-bf58-e7a714a6e9c6
Content-Length: 1623
X-Telnyx-Session-ID: 2a71f91a-74af-11ee-b7ac-02420a1f0a69
X-Telnyx-Leg-ID: 2a78a9f4-74af-11ee-aaab-02420a1f0a69
P-Asserted-Identity: "+1++++++++++" <sip:+1++++++++++@sip.telnyx.com;verstat=No-TN-Validation>

--890527a2-4796-426c-bf58-e7a714a6e9c6
Content-Type: application/isup
Content-Length: 43



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-------------------------------------------
11:56:58,435: T: 185.246.41.140:5061 (TLS)
SIP/2.0 480 Temporarily Unavailable
Via: SIP/2.0/TLS 4
Via: SIP/2.0/TLS 
Via: SIP/2.0/UDP 10.31.21.24:6000;received=10.31.21.24;rport=6000;branch=z9hG4bK36B74NUm5H7HF
Record-Route: <sip:185.246.41.140:5061;transport=tls;r2=on;lr;ftag=XKByty905DH6F>
Record-Route: <sip:10.31.224.10:5061;transport=tls;r2=on;lr;ftag=XKByty905DH6F>
Record-Route: <sip:10.31.9.8:6051;transport=tls;r2=on;lr;tnx=9e3.6d2>
Record-Route: <sip:10.31.9.8:6050;r2=on;lr;tnx=9e3.6d2>
From: "+1++++++++++" <sip:+1++++++++++@sip.telnyx.eu>;tag=XKByty905DH6F
To: <sip:+1**********@10.31.9.8>;tag=0091e6d51c73ee1183fc85ee2a73a60f
Call-ID: 65135a3f-6f1b-4262-87d7-40b722780aa4
CSeq: 74646516 INVITE
Contact: <sip:+1**********@m.y.i.p:5062;transport=tls>
Allow: INVITE, ACK, BYE, CANCEL, INFO, MESSAGE, NOTIFY, OPTIONS, REFER, UPDATE, PRACK
Server: PhonerLite/3.22
Content-Length: 0


  
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Re: PhonerLite sends 480 Temporarily Unavailable
Reply #1 - 27. Oct 2023 at 12:11
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Can you please send me the not modified output by e-mail please? I need the original and complete message if the incoming INVITE.
  
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Arthur
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Re: PhonerLite sends 480 Temporarily Unavailable
Reply #2 - 27. Oct 2023 at 12:23
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done
  
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Re: PhonerLite sends 480 Temporarily Unavailable
Reply #3 - 27. Oct 2023 at 12:28
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Your provider send an INVITE with multiple bodies (that is OK), but the first one is binary and this "confuses" the debug output in PhonerLite. So I have no way to check this for my own.
Do you have the possibility to capture that traffic with Wireshark?
  
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Re: PhonerLite sends 480 Temporarily Unavailable
Reply #4 - 27. Oct 2023 at 13:07
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sent pcap
  
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Re: PhonerLite sends 480 Temporarily Unavailable
Reply #5 - 30. Oct 2023 at 08:10
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At configuration/user there is checkbox beside the edit field "User name". If this checkbox is checked, please uncheck it and save. Does that change the behavior?
  
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Re: PhonerLite sends 480 Temporarily Unavailable
Reply #6 - 30. Oct 2023 at 12:24
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This checkbox is not translated to English and I don't know Deutsch.
Yes, it works now.
  
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Re: PhonerLite sends 480 Temporarily Unavailable
Reply #7 - 30. Oct 2023 at 12:34
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I will add the translations. Thanks for reporting.

Nice to hear, that it works now.
  
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Re: PhonerLite sends 480 Temporarily Unavailable
Reply #8 - 30. Oct 2023 at 15:39
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To anyone who may google this thread via "telnyx" -

SIP Connection Options -> INBOUND -> Destination Number Format (DNIS) -> select SIP Username

Otherwise Telnyx sends your number in SIP url before "@", not your login. And this triggers PhonerLite filtration.
  
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