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open specific URL based on queue name when answer
19. Dec 2022 at 22:14
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hello, hope you are doing good, i want to open for example google website when i receive queue calls from queue name Google and i want to open Facebook website when i receive a call from queue name Facebook from the script, i am using freepbx. Can you show me how i can do that, Thanks
  
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Re: open specific URL based on queue name when answer
Reply #1 - 20. Dec 2022 at 13:53
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I don't know what you mean with "queue". If you want to open special URLs for incoming calls with special numbers - you can do it by configure an external application in PhonerLite. For incoming calls a special application/script can be called. The number will be passed as 1st parameter. So you can do with this number what you want - e.g. calling a special URL.
  
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Re: open specific URL based on queue name when answer
Reply #2 - 20. Dec 2022 at 18:41
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see attached picture, so based on that queue name or queue number i want to open specific url. The queue name and number i define in freepbx . Also can you please write a simple script so if i receive a call from queue number 477 to open googel url. Thanks
  

QUEUENAME.jpg ( 148 KB | 11 Downloads )
QUEUENAME.jpg
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Re: open specific URL based on queue name when answer
Reply #3 - 21. Dec 2022 at 07:57
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That information is the "name" and passed as second parameter to the external application.
  
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Re: open specific URL based on queue name when answer
Reply #4 - 21. Dec 2022 at 10:24
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Can you please write a simple script if name is DEMO1 open google and if name is DEMO2 open facebook. Thanks
  
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Re: open specific URL based on queue name when answer
Reply #5 - 23. Dec 2022 at 10:07
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Write a batch file (e.g. "incoming_call.bat") with the following content:
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@echo off
if %2 == "DEMO1" start https://google.com
if %2 == "DEMO2" start https://facebook.com
 


Then set the name of this batch file at "Options/external applications" in "incoming call" edit field.
  
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Re: open specific URL based on queue name when answer
Reply #6 - 26. Dec 2022 at 11:45
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i tried but it does not open web page
  
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Re: open specific URL based on queue name when answer
Reply #7 - 28. Dec 2022 at 10:56
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Just open a command line window (terminal) and enter the directory where you have saved that "incoming_call.bat". Type there "incoming call 1234 DEMO1". Does your Browser open with the Google page? If so, the batch file is OK. Maybe you didn't select the proper file within PhonerLite.
  
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Re: open specific URL based on queue name when answer
Reply #8 - 29. Dec 2022 at 15:24
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this is the message that i get:
start was unexpected at this time.
  
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Re: open specific URL based on queue name when answer
Reply #9 - 30. Dec 2022 at 07:43
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"start" is a common command for a batch file. If that is not available in your environment, I can't help. PhonerLite is just a hobby project - not more. Maybe you should use a professional softphone with a company behind offering professional support.
  
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